0208 720 7463

Worcester, UK

©2015 PSYNTHESIS

Line Manager Mental Health

Awareness - Emotional Resilience inc. People Skills

- Half Day -

-Helping Build Your Reputation As An Employer -

 Aims of the course training: - To equip attendees to

                                  o  Gain a clearer understanding of common mental health issues

                                  o  Understand the factors that affect our wellbeing

                                  o  Have the practical skills to spot the signs of mental ill health

                                  o  Have the knowledge and confidence to be aware of                                                                                      employees in distress and guide them to further support

 

 Equip line managers, HR professionals, Occupational Health and designated advocates in the business to spot the symptoms of mental health issues. To empower them with the necessary techniques and tools to offer initial help, support and guidance

 Line Manager Mental Health Awareness Training - Half Day Course

 Course Structure/Content

  • What is mental illness and mental health

  • Mental illness and it's perception in the workplace

  • The most common mental health disorders

  • Factors that can cause mental illness

  • Stress and it's associated symptoms

  • What causes a mental breakdown (nervous breakdown/brain burnout/meltdown)

  • Spotting the signs of mental health disorders in individuals

  • What to do and how to do it when it comes to helping individuals with mental health issues

  • Case study examples - proactive practical handling of employees displaying mental health  issues

 

How to support someone that may be struggling with a mental health issue

 

Four step action plan

 

Action One

 

  •  What to say and what not to say –

  •  How to approach the person, assess and assist with any crisis

  •  Set time aside with no distractions

  •  Useful questions to ask

  •  How do I respond in a crisis

 

Action Two

 

  •  Listen and Communicate Non-judgementally

  •  Giving the person your full focus and attention

  •  Respecting the person’s feelings, experiences and values

  •  Demonstrating your understanding

 

Action Three

 

  •  Give Support, Reassurance

  •  Keeping lines of communication open

 

Action Four

 

  •  Give Information and Signpost to Correct Help

  •  Contact the appointed representative for mental health in the company

 

Listening Skills

 

  •  Verbal and non-verbal

  •  What listening does

  •  Verbal prompts that prompt conversation

 

Body language

 

  •  Gestures and words

  •  Facial expressions

  •  Eye contact

 

Emotional Resilience

 

  •  Retaining our own emotional and mental sensibility

 

Every attendee will also receive an invaluable quick reference guide on how to spot,help and support an employee with mental health issues

 

I am not teaching people to be therapists on this training but enabling them both to help themselves and their work colleagues to create a mentally healthy and happy work environment

Suggested attendance is for up to 10 employees both to minimise disruption to the workplace and to give a more informal, personal and interactive offering

Contact me now to arrange your training

The question that may be asked is why would you want training for mental health issues in your organisation?

There are two main answers to that question. One impacts on the other. A workforce that feels cared for and looked after, that is happier, healthier and more engaged are more productive. This ultimately impacts on the bottom line of the business

Mental ill health costs UK business approximately £35 billion in lost sick days, reduced productivity and staff turnover. Mental ill health is most likely of greater detriment to profitable business than physical health and has the potential to present itself as an unseen debilitating element

Simple steps to manage mental health by employers can significantly improve both productivity and reduce costs

Having 21 years experience of helping people with mental health issues, having helped in excess of 2500 clients and with 20 years experience as a manager in the corporate world you receive the best, most effective ‘hands on’ training for your organisation with full ongoing support

I can work alongside your existing wellbeing strategy or implement a tailored wellbeing initiative for your workplace

The ‘First Aider’ mental health training is designed to equip line managers, HR professionals, Occupational Health and designated advocates in the business to spot the symptoms of mental health issues. To empower them with the necessary techniques and tools to offer initial help and support guidance

SCHEDULE A FREE CONSULTATION

Contact me today to schedule your no obligation consultation